1. What are cookies?
Cookies are small text files that are placed on your device when you visit a website or use an online platform. They help the platform work properly, keep users logged in, improve security and remember preferences.
2. Which cookies do we use?
PTbyNes mainly uses functional and necessary cookies.
Strictly necessary cookies
These cookies are required for the website, portal and application to function correctly. They cannot be disabled through the platform because the service would not work properly without them.
Examples:
| Cookie type | Purpose |
|---|---|
| Session cookie | Keeps the user logged in during a session |
| CSRF cookie | Protects forms against unauthorized submissions |
| Authentication cookie | Allows secure access to the client portal |
| Security/session data | Helps protect accounts and prevent misuse |
The Belgian Data Protection Authority also explains that strictly necessary cookies are required for the proper functioning of a website and cannot always be refused if the user wants to use the website.
Preference cookies
These cookies may be used to remember user preferences, such as:
- Language preference
- Interface preferences
- Login-related preferences
Third-party cookies
PTbyNes has limited third-party integrations. Third-party cookies may be placed or triggered by:
- Payment providers when using the “Pay Now” function
- External platforms when users click links to Instagram, Facebook, TikTok or other third-party websites
- Admin tools such as TinyMCE, depending on implementation and loading method
PTbyNes does not control cookies placed by third-party websites after the user leaves the PTbyNes platform.
3. Do we use marketing cookies?
Based on the current platform description, PTbyNes does not actively use advertising or tracking cookies for marketing purposes.
If marketing, analytics or tracking cookies are added in the future, PTbyNes should update this Cookie Policy and, where required, ask for cookie consent before placing those cookies.
4. Do we use analytics cookies?
Based on the current platform description, no dedicated analytics cookies are listed.
If analytics tools are added later, the Cookie Policy should be updated to explain:
- Which analytics provider is used
- What data is collected
- Whether data is anonymized
- How long the data is stored
- Whether consent is required
5. How long are cookies stored?
Cookie retention depends on the type of cookie.
| Cookie type | Typical duration |
|---|---|
| Session cookies | Until the browser is closed or the session expires |
| CSRF cookies | Usually for the duration of the session or a limited security period |
| Language preference cookies | Until changed, deleted or expired |
| Payment provider cookies | Determined by the payment provider |
| Third-party cookies | Determined by the third party |
6. How can users manage cookies?
Users can manage or delete cookies through their browser settings. Most browsers allow users to:
- View cookies
- Delete cookies
- Block cookies
- Configure cookie preferences per website
Please note that disabling necessary cookies may cause the PTbyNes platform, login system or client portal to stop working correctly.
7. Changes to this Cookie Policy
PTbyNes may update this Cookie Policy when platform features, cookies or third-party integrations change.